10 Recruitment Challenges for 2024 (+ Tips to Overcome Them)

May 1, 2024

There will always be recruitment challenges — high competition for talent, lean budgets, candidates receiving many offers, and a lack of qualified applicants. 


Even with these hiring problems, HR teams are still expected to achieve great results every year. So to succeed in the hiring world, you need to know common and new challenges. This will help you come up with strategies to overcome each challenge.


In this article, we’ll discuss 10 recruitment challenges to expect in 2024. Plus, we’ll share tips to overcome them. 


Let’s dive in.


1. Potential candidates receiving many offers

Candidates, especially the qualified ones receive many offers every time. According to a 2024 Insights Hiring Report by GoodTime, 22% of talent acquisition leaders expect to have qualified candidates receiving multiple offers. 


Despite the mass layoffs in 2023, experts still believe we are in a candidate market. So, that’s why it’s proving hard to hire qualified candidates. 


Plus, the number of open positions outweighs the number of qualified candidates. Due to this talent scarcity, qualified candidates are getting many offers. And the big companies are offering even higher packages and compensation. 


So it’s hard for organizations with lean hiring budgets to compete. For example, how many times have some of your candidates rejected your job offer for a more lucrative one? Probably more times than you’d like.


HOW TO OVERCOME RECRUITMENT CHALLENGES LIKE THIS

To ensure your potential qualified candidates pick your offer, do this:

  • Listen to what they want 


Don’t assume you know why the candidate wants the position. 


Let them tell you what they want. For example, if they say they need more details about your benefits, tell them everything they need to know. 


Explore your packages deeper and don’t just list. This will give you an upper hand with your competitors.

  • State your unique value proposition


Highlight the special benefits of working for your organization. These might be packages that other organizations hardly offer. For example, do you offer remote working options or do you offer paternal leave?

  • Negotiate


If the candidate wants to pick your offer but has other options, be ready to negotiate. Discuss the salary, benefits, schedule flexibility, and other things to make the job more appealing to them.


Lastly, be communicative and transparent with the candidate. Let them know the next steps.


2. The pressure to hire fast

One of the biggest challenges in recruitment is racing against the clock. 


With the high competition for talent, getting back to your qualified candidates on time makes a huge difference. You might get back to them late and find that they have already accepted another offer.


Plus, vacant positions cost money and operational delays. So you need to be fast and efficient.


HOW TO OVERCOME RECRUITMENT CHALLENGES LIKE THIS

Hiring fast is important, but it can lead to hiring the wrong candidates. To be successful, do this:

  • Plan ahead: Good talent planning can help you expect future talent needs in your business. So, efficient planning will help you avoid last-minute hiring rushes that can lead to losses in the organization.
  • Create efficient recruitment practices: Build steps in your recruitment process that can ensure you move from the job application stage to the acceptance stage in time.
  • Invest in a good onboarding process: An efficient onboarding process ensures your new hires get integrated into the company processes on time.


Lastly, assess the nature of the role you’re trying to hire for. This is because some specialized roles take up to 7 months to get filled.


3. High competition for talent

Talent shortage was a big challenge in 2023. According to GoodTime’s 2024 Hiring Insights Report, 32% of HR teams expect to struggle to keep top talent. 


Companies with huge budgets, and attractive benefits packages tend to win when it comes to talent competition. This makes companies with lean budgets struggle to get quality hires.


HOW TO OVERCOME RECRUITMENT CHALLENGES LIKE THIS

To attract the top talent, you have to:

  • Invest in employer branding


Communicate your organization’s unique selling proposition to your candidate. Also, communicate your values, and culture on social media. 


Also, share your current employees’ testimonials on social media. This will fill candidates with the desire to work at your organization.

  • Target passive candidates


Contact skilled people who aren’t searching for new jobs but could be intrigued by your openings. This way, you won’t be competing with other companies for the same candidates.

  • Work on your recruitment process


Make your recruitment process engaging and efficient. Practice prompt communication, and clear timelines to avoid frustrating your candidates.


Lastly, use employee referrals. Talk to your current employees to refer to you qualified candidates who might be looking for new opportunities. 


 4. Attracting passive candidates is one of the biggest recruitment challenges faced

With the growing talent and skills shortage, recruiters must also target passive candidates. According to LinkedIn, 70% of the global workforce is made up of passive candidates who aren’t actively job searching. 


But the challenge is passive candidates are usually employed top performers who aren’t easy to snatch. And, they usually have many offers to select from.


HOW TO OVERCOME RECRUITMENT CHALLENGES LIKE THIS

To attract passive candidates, master the art of headhunting and use these tips below:

  • Personalize your outreach methods


Personalized communication is critical when reaching out to passive candidates. 


First, learn about their work experience, and then create messages that talk about their goals, career dreams, and what they like. This will help your job offer get noticed.


Plus, make them valued and seen and how they would grow in your organization.

  • Build relationships with them


Relationship building is important when targeting passive candidates. So, focus on nurturing a relationship with them by:

  1. Engaging with them on social platforms
  2. Arranging meetings without immediately discussing the job but getting to know them
  3. Focusing on knowing their goals
  4. Creating a relationship that feels respectful and genuine


This process will build trust and make them open to future job opportunities from you.

  • Be patient and persistent


During the whole process of targetting your passive candidates, be patient. Also, ensure your communication doesn’t come off as pushy to them.


5. Ineffective employer branding

Employer branding has become crucial to talent acquisition in today’s competitive job market. For example, this employer branding statistic page from LinkedIn shows the many benefits of creating a good employer brand. 


For instance, according to one statistic from the list, 75% of job seekers research an organization’s reputation before applying for a job.


However, lots of companies don’t explain what makes them special or share the job chances they offer. This makes them less visible to potential job seekers.


HOW TO OVERCOME RECRUITMENT CHALLENGES LIKE THIS

If you’re struggling to create a good employer brand, follow some of these strategies below:

  • Define your employer value proposition (EVP)


Defining an organization’s EVP has always been a challenge. An EVP is a unique combination of opportunities, rewards, and benefits a company offers its workers. To create a strong EVP, understand your organization’s culture, values, and goals.


To succeed, involve workers from different departments and levels in defining your EVP. Conduct surveys to gather insights on what your workers value most about your company. So, use the insights to write a unique EVP that resonates with your target audience. 

  • Consistent messaging and communication


Maintaining consistent messaging and communication is important in creating a strong employer brand. Inconsistent communication can damage your reputation and confuse employees and potential candidates.


Make sure all messages, like social media posts, internal notes, and job ads, match what your company stands for.

  • Encourage employee advocacy and engagement


Employee advocacy is an important component of a successful employer branding strategy. To get this step right, make a safe place where your employees feel good about sharing their accomplishments on professional websites and social media.


Plus, train the employees on how they should share their experiences online. This will create a good consistency.


6. Candidates’ preference for remote work is among the top recruitment challenges

There’s a growing problem—employers want employees to return to the office while employees want to work remotely. Some employees are willing to take pay cuts as long as they get to work remotely. 


The bottom line is candidates want flexibility. Whether it’s flexible working hours or working from home.


HOW TO OVERCOME THIS RECRUITMENT CHALLENGE

Flexibility in the workplace is important to the future of work. So to put in place flexibility and offer it as a package to your candidates, follow these steps:

  • Don’t build a one-size-all solution


What’s flexible for one candidate may not be workable for another candidate. For example, some candidates may prefer working from the office for half the day, and return to their homes to finish working from there. 


Others may prefer working from different destinations. While other candidates may prefer working from home every day.


So, find a way of creating a workplace flexibility scheme that will favor all employees.

  • Invest in tools and technology


After deciding on the flexible workplace program, invest in technology to enable employees to do their work. This could be project management tools, cloud-based storage software, and conferencing software.

  • Be open to feedback


Building a flexible workplace is an ongoing process. So, get feedback from your employees and adjust any policies.


Remember to add the workplace flexibility program to your compensation benefits. 


7. Technology is evolving

New technology especially AI in recruitment has brought both challenges and opportunities. Despite the challenges, you can’t be caught up using outdated hiring technology. 


Another problem is the increasing number of hiring technology tools out there. With all the options, it becomes hard to know which hiring tools you need.


HOW TO OVERCOME THIS RECRUITMENT CHALLENGE

The future of hiring is going to be a mix of advanced technology and human recruiters. To keep up with the evolving technologies and reduce tool overload, put in place these strategies:

  • Identify important hiring tools


Evaluate your recruitment needs, and select 3 to 4 tools that can cater to all your needs. For example, if you need to eliminate boring, and biased job descriptions, you can use Ongig’s Text Analyzer tool.


The tool reviews the language of your job descriptions and identifies gendered language. So you can make your job descriptions as gender-neutral as possible.


Also, some words and phrases commonly used in businesses might make people from different backgrounds feel unwelcome when applying for jobs. Ongig’s Text Analyzer helps identify these biased phrases and words. This allows you to attract diverse groups of candidates and also avoid racial bias in recruitment( and 12+ other types of bias).

  • Integrate and connect


Select AI tools that can integrate with your existing HR tools. This simplifies the overall process and eliminates data silos.

  • Upskill your teams


Provide your HR team with workshops, courses, and conferences that can equip them with the knowledge needed to work with the new tools.

  • Emphasize the human need


Don’t completely rely on the AI tools. Ensure there’s a human touch to reduce technology bias. This will also make candidates more engaged while applying for the job.


Lastly, remember to be agile and quick to react as the hiring technology evolves. This will help you stay on top of your game and attract quality talent.


8. A growing skills shortage

Skills have become a hot topic in the recruitment industry. According to employers interviewed by HR Daily Advisor, skills shortage will still be a challenge in 2024. 


And it’s not just the technical skills shortage but also the soft skills shortage. Many job seekers lack important skills like communication, flexibility, and solving problems that are needed for today’s jobs.


HOW TO OVERCOME THIS RECRUITMENT CHALLENGE

To address the skills shortage in your organization, put in place these strategies:

  • Create training and development programs


One of the best ways of tackling the skills shortage is fostering a culture of learning and development. So, allocate enough resources toward the training programs. Also, ensure the program aligns with the current industry trends and business goals.

  • International talent acquisition


Hire candidates from continents other than yours to supplement the domestic workforce. This will ensure you get a pool of qualified candidates. Also, check your country’s laws and policies about international talent acquisition to be on the right side of the law.

  • Explore internal mobility


Encourage your employees to take up opportunities in the company requiring different skill sets. This will reduce recruitment costs and encourage employee morale.

  • Recruiting from non-traditional pools


Diversify your recruitment methods to tap into underutilized talent. For example, look into job boards serving women, LGBTQ people, veterans, and women. 


This will give you access to skills that you would have missed from popular job boards.

  • Use contingent workers


One easy way to fill your skills shortage problem is by recruiting contingent workers. With contractors, freelancers, and consultants you can fill the skills gap in time. 


Because they are available, flexible, and skilled, they can work on any project, within any budget, and meet any deadline.


9. Teams struggle to prioritize diversity and inclusion

Demand for equity and inclusion in the modern workplace is higher than before. Different organizations have made the right steps but progress has been slow. 


This leaves DEI as one of the most significant recruitment challenges. For example, according to a 2024 State of People report by Lattice, only 17% of HR leaders say DEI is a top priority, this is half of the number that said DEI was important in 2022. But at the same time, according to the same report, only 10% of HR leaders say that they’re putting less effort into DEI.


HOW TO OVERCOME THIS RECRUITMENT CHALLENGE

To overcome DEI challenges in recruitment, do this:

  • Assess your current DEI state


Check your workforce demographics to identify any underrepresented groups in your organization. A DEI dashboard tool can help in this process. 


Plus, review your current recruitment process by examining all the stages of your hiring funnel. So, you can identify the stage that has challenges.

  • Reduce unconscious bias


Provide unconscious bias training tools to your recruiters. And, put a structured interview process in place to ensure objective and fair assessments of all candidates.


Finally, partner with DEI experts to give you more insights on your challenges.


10. Budget constraints in hiring

Economic uncertainty is still affecting different regions around the world. So organizations will find themselves with limited hiring budgets just like in 2023.


A lean hiring budget means companies won’t manage to pay employees well. And, they won’t manage to offer a competitive benefits package. This will lead to failure to attract top talent.


HOW TO OVERCOME THIS RECRUITMENT CHALLENGE

To overcome hiring budget constraints, put in place several strategies. For instance, you can start with the strategies below:

  • Prepare an appealing business case


Gather data that can advocate for the resources required to attract, hire, and keep top talent. Also, show how new workers will help close the skills gap in your organization.

  • Hire project specialists


When you only need help for a short time or for certain projects, hiring specialist contractors can be cheaper than hiring someone full-time.

  • Internal secondments


If the expertise exists within your organization, consider your internal employees to fill the gaps. This builds internal talent pipelines and reduces hiring costs.

  • Create an efficient recruitment process


Use phone calls, video chats, and tests before meeting candidates to find out if they’re a good fit for the job. This will save you resources because you won’t hire unqualified candidates.



Finally, write clear job descriptions. Good job descriptions will ensure you only attract qualified candidates hence reducing the hiring costs.




Source: https://blog.ongig.com/hr-content/recruitment-challenges/

July 7, 2024
Feedback is one of the most frustrating elements of being a leader. An effective leader incorporates feedback into their management style. This not only improves performance but enhances employee satisfaction . The research is clear: employees want feedback. When managers provide valuable feedback, they create a culture where everyone does their best. Plus, it shows staff that their contributions make a real difference, which is key to feeling appreciated. 96% of employees say that getting regular feedback is good, while 41% of people have left a job because they felt they weren’t listened to. Furthermore, 83% of employees say they appreciate getting feedback, whether positive or negative. That’s because generally, people want to do their best. Shaping a culture where everyone works hard and offers unique contributions will make your entire staff more productive, happier, and especially loyal. 10 Effective feedback techniques 1. Sandwich Feedback This is one of the most common and most impactful forms of feedback. Chances are, you’ve received input at some point in your own life using this method. In these instances, you would sandwich a negative piece of feedback between two positive terms. You start with some form of praise, then focus on areas for improvement, and end with more positive feedback. This is particularly effective for people who have some really strong areas, along with things that need to be improved. For example: “I want to commend you for the great work you did on the Smith project. Your attention to detail was outstanding there. The only thing that we might want to improve is the timeliness of your deliverables. It seems we missed a few deadlines along the way, so I just wanted to remind you of the importance of meeting those milestones on time. That being said, I’m confident you will improve in that area and overcome any obstacles you might be facing here, because you have a tremendous work ethic. We’ve always been able to count on your skills and dedication.” 2. DESC (Describe, Express, Specify, Consequences) With this method, the goal is to deliver feedback in the most balanced way. The focus is on providing feedback that is clear and concise, while being constructive. With this tactic, you break down feedback into distinct and understandable parts. That will make it easier for employees to grasp and then act upon. Start by describing the behavior, expressing your feelings about it, laying out clear expectations, and then sharing possible consequences. For instance, “I’ve noticed you tend to run late to our team meetings. That behavior makes me feel as though you don’t prioritize our time together and it disrupts the flow of our discussions. I’d like to see you arrive on time for our future scheduled meetings. Once we address this issue, we’ll have more productive and efficient meetings and be able to have them less often.” 3. EDGE (Explain, Describe, Give, End Positively) Ensure feedback flows smoothly with this method. This strategy can serve as a roadmap for your feedback discussions, making sure you have all of the important points covered. As the acronym states, start by explaining the area for improvement, including describing what you noticed. Then give specific feedback and be sure to end on a positive note. Here’s an example: “I wanted to chat about our recent sales pitch with the client, because having stellar presentations is really important to our future success. I noticed that during the pitch you spoke very quickly and didn’t seem eager to engage with the client in meaningful conversation. To enhance pitches going forward, I suggest slowing down your speech, asking open-ended questions, and then actively listening to the client’s needs. I know those small adjustments will make you an even better communicator and help us to close even more deals.” 4. 360-Degree Feedback In this comprehensive approach, you’ll gather input from multiple sources, including peers, direct reports, supervisors, and the individual themselves. You’re essentially collecting feedback from everyone around the person to get some different perspectives and views. This is particularly effective for people in middle management who have their own direct reports but also report to you (or someone else). It’s also really helpful for people who work in cross-functional teams, so that you can get a better feel for the way that they are perceived and the way that they interact with others in the company. Start by collecting feedback and gathering insights from the person’s colleagues, subordinates, boss, and then the person themselves. Once you have all of this information available, spend some time compiling what you found out and analyze it. Look for patterns in strengths as well as areas for improvement. Share the feedback privately and constructively, and make sure to devote time to the strengths you appreciate as well as areas for development. Then, collaborate and make a plan for improving moving forward, including setting clear goals and the actions you want to see. An important part of this process is following up periodically. Check in on progress and make sure to provide ongoing support. For more team-centric approaches, strategies to build team trust , and team building tips , make sure to follow our blog. 5. GROW (Goals, Reality, Options, Wrap-Up) Model This four-step process is a good way to help others work toward their goals. The four steps consist of goals, reality, options, and wrapping up. Start with a conversation on goals, then tie that into the current realities of the situation. This will help the person to reflect on recent experiences. Then move into a discussion on the various options open to them, and talk about ways to improve. Finally, summarize by highlighting the key takeaways and action steps. In this example, you can help a staff member who wants to improve their leadership skills. Here is how the conversation might go according to the four steps: “Can you share the specific leadership skills that you want to develop? Maybe share some particular outcomes you’re hoping to achieve? Let’s talk about some of the leadership qualities that I’ve noticed lately, such as when you lead the project meetings on Tuesdays. What’s working well, and what’s challenging in those scenarios?” This will lead to a deeper discussion, where you can encourage the employee to brainstorm ideas with you. “What are some of the approaches you could try? To make those come to fruition, which resources or support do you need?” Ideally the employee will open up about some various ideas as well as what support they need from you. Make sure to wrap up on a positive note that includes concrete action items, for example “Based on this discussion, it seems like the areas for immediate focus are active listening and delegation. Let’s create a plan to delegate certain parts of your project next week, and perhaps sign up for an active listening workshop within this quarter.” 6. Start-Stop-Continue A lot of valuable feedback involves sharing what someone might start doing, what they should stop doing, and what they can continue for peak performance. For instance, the next time you need to have a general feedback discussion, you could say something like: “Let’s start thinking about implementing regular status update emails to keep the team in the loop. It’ll improve our overall communication.” For Stop, you could add something like “On the other hand, you might want to stop micromanaging the team in these ways. It can be demotivating, so let’s focus on helping the team to handle their tasks more effectively.” And finally, to continue, “Lastly, please continue to facilitate our weekly team meetings. Your leadership there has been really effective in facilitating great discussions.” 7. SBI (Situation - Behavior - Impact) Model This process is all about painting a comprehensive picture when you’re giving feedback. It focuses on describing a specific situation, the observed behavior, and the impact of that behavior on the team or work. For example, if you’re talking to an employee about a recent interaction with a client. Here is how you can start the discussion: “Let’s talk about the client meeting we had yesterday. I noticed that you interrupted the client a few times while they were explaining their requirements. I can imagine this made them feel unheard and maybe even frustrated. That could impact our overall client relationship and the work we get moving forward.” After that, follow up with a discussion on how things can be improved and how you are prepared to help. Sometimes, people need additional resources to improve in the ways that you want to see. You should encourage them to share that with you, and talk about what you’ll do to offer support. 8. STAR (Situation - Task - Action - Result) Tactic This option not only sounds cool, but can be really effective. It’s all about making feedback specific and relevant to the actual situation. This can be a good way to share negative or positive feedback, but it can be especially useful when you have good news to share. If we want to use another example from an employee during a client pitch, you can start by describing the situation. “Remember that important client meeting last week where we needed to secure a new contract? You were tasked with presenting our products’ features and benefits in a really convincing way. You were well-prepared and did a great job addressing the client's concerns, and offered real solutions. And guess what? You nailed it and we secured a huge contract. Congrats!” This is a powerful way to share great information with your star employee (get it?). 9. BOOST (Balanced, Objective, Observable, Specific, Timely) model The best feedback is objective and balanced, and includes behavior that is actually observable and relevant. This helps to ensure that feedback is fair, unbiased, and actionable, and also provides an avenue for future conversations. For example, if you want to give some feedback to a software engineer about coding, you could say: “I wanted to offer some feedback on some strengths and improvement areas. As you know, our objective is to improve coding efficiency and quality. I noticed in your recent code review that you found and fixed critical bugs before they caused problems in production. You showed superior debugging skills and attention to detail.” Share this feedback directly after a project so that the information is timely and specific to something the employee will remember. 10. CAS (Criticize - Ask - Suggest) This feedback technique combines constructive criticism with open-ended questions and options for improvement. Though you start with criticism, you move into a discussion with questions and then end with actionable suggestions. Here’s an example you could share with a marketing leader: “I’ve got some concerns about the effectiveness of the most recent campaign. Can you help me to understand how you chose that specific audience? How about for our next round we take a more data-driven approach and refine some of the market research available to target an audience?” Retreats offer an opportunity for feedback Providing feedback to employees is a crucial part of developing them and improving performance over time. It’s not always easy to find time to have these discussions, but an annual review is a good place to start. Some people find quarterly reviews worthwhile, but really you can have these discussions as often as you (and your employee) would like. If your staff isn’t geographically close or partly remote, it can be harder to schedule these conversations. That’s where an offsite retreat comes into play. You can use that time to pull employees aside and have one on one conversations.  A team-building retreat offers time to learn and train together, as well as time to socialize and provide valuable feedback. A company or team retreat provides quality time between managers and their reports and offers lots of chances for giving feedback using any of the methods we covered here. Source: https://www.surfoffice.com/blog/team-feedback-methods
July 7, 2024
When it comes to managing employee behavior and performance issues, the progressive discipline process offers obvious benefits One of the most difficult challenges for many companies is the need to address negative behavior and performance issues in the workplace. Without a concrete plan to manage discipline, decisions may end up being arbitrary, inconsistent, and even open to legal action. That's why it is incumbent upon businesses to develop sound disciplinary policies that clearly outline how these problems are addressed. A progressive discipline process is one commonly used option. In this post, we'll provide a progressive discipline definition and explain its many benefits. We'll also examine the steps that are commonly used in any system of progressive disciplinary action. What is progressive discipline? Progressive discipline is a process that involves a structured approach to correcting employee behaviors. Organizations that adopt the progressive disciplinary process implement a system of corrective actions that escalate in severity with each infraction. This allows management to provide helpful notice to employees that gives them an opportunity to correct their own behaviors or performance issues and avoid any escalation in discipline. Since organizations should use disciplinary processes to correct undesirable behaviors rather than punish offenders, this progressive approach offers one of the best ways to achieve that goal. It ensures that management communicates problems to employees in a clear and timely manner and provides a structured way to encourage improvements in performance and behavior . For managers who may struggle to deal with problem employees, this process can also provide a guided approach to engaging in difficult conversations. What are the benefits associated with progressive discipline? There are many benefits for companies that implement a progressive disciplinary policy for their organizations. We've listed some of the most important benefits below. This type of discipline process can help managers and employees to resolve concerns before bigger issues arise The progressive disciplinary approach can facilitate improved communication between management and their workers, which can help managers to develop more productive and higher-performing teams Implemented properly, this disciplinary approach provides employees with fair notice about expected behavior and results, and promotes accountability By using a progressive series of increasingly severe corrective measures, employees have incentive to self-correct Management can avoid arbitrary decisions that could lead to negative consequences, including legal concerns in some jurisdictions Employee retention and job satisfaction tend to be higher in environments that provide clear expectations and a fair, just, and consistent disciplinary process Because steps in the process are typically well-documented, employers will have an easier time defending difficult decisions about suspensions and terminations What are the typical steps of the progressive disciplinary process? To understand how a progressive disciplinary process works in a real-world company setting, let's examine a typical step-by-step progressive approach. Some of the most common disciplinary policies use a four-step framework that involves increasingly serious consequences for the employee. 1. Verbal warning This is almost always the first disciplinary action in any progressive discipline system. As soon as an issue comes to management's attention, someone is tasked with warning the employee about the problem. This warning can be delivered in either an informal or formal meeting, during which the employee is told about the behavioral or performance problem. In many cases, management also provides the employee with recommended steps that they can take to correct the issue so that further action can be avoided. Even though the warning is delivered verbally, company policies should require that the person issuing the warning document important details. These details include vital information like when the warning was given and the behavior or other issues that prompted the action. The documentation should also list everyone involved in the meeting, the actions the employee agreed to take to correct the problems, and whether any follow-up conversations are scheduled. 2. Written warning When verbal warnings don't lead to the necessary positive change, management then typically follows up with the next progressive disciplinary step – the written warning. This is a more formal action designed to signal to the employee that the issue has become a more serious concern. Some companies include the possibility for multiple written warnings within this stage of the progressive discipline process. The written warning should describe the employee's failures, the policies that have been violated, and specific steps that they must take if they want to get back in the company's good graces. It should also provide fair warning about the consequences the employee will experience if those corrective actions are not followed. Employers should allow employees to discuss the document and should inform them that signing it is simply an acknowledgment that they received the warning. Again, everything about this meeting should be documented, and the documentation and written warning should be placed in the employee's employment file. That documentation should include details about the participants in the meeting – all of whom should have signed the warning - as well as the agreed-upon action plan to correct the behavior and other important information that provides an accurate historical record of the meeting. 3. Final warning, including possible suspension period Once the written warning step has been exhausted (again, some companies may provide as many as three written warnings before escalating the process), the next stage of the progressive discipline process is considered the final warning. This is another document-based corrective action that basically puts the employee on notice that any continued failure to correct the problem will result in termination. Sometimes, this final warning can also be accompanied by a period of suspension without compensation. Like the other warnings, this one should be well-documented with details about the policies that have been violated and what the employee was told to do to correct the situation. The documentation should also note that this is the final warning. It must be signed by everyone present at the meeting and stored in the employee's employment file. 4. Termination As you might expect, the most drastic and final step of the progressive discipline process involves the termination of the employee. While the entire process is designed to correct behavior and avoid this step, there are times when there is no other option but to fire an employee who fails to correct behavior or performance issues. This step also requires detailed documentation and careful attention to the details.  Larger companies will typically want to handle termination through human resources, and sometimes in consultation with employment lawyers if potential legal issues could arise. Witnesses should always be present whenever possible and the employee should be given a detailed review of the entire process, beginning with the verbal warning. The termination notice itself should be provided in written form, with a copy placed in the employment file. The appeal In addition to that four-step approach to corrective action, effective progressive discipline often includes an opportunity to appeal decisions made in each step of the process. This provides the employee with an opportunity to offer evidence or arguments in opposition to the discipline. Sometimes, employee behaviors involve disabilities or other issues that may require some sort of accommodation. The appeals process can help to promote fairer outcomes based on the best available information. Designing your progressive discipline policy If you're tasked with implementing a progressive disciplinary process in your workplace, it's vital to ensure that you have a well-constructed policy that outlines every key detail. Make sure that yours includes each of the following elements. Details about each step of the progressive disciplinary process This section of your policy should outline each progressive step your company takes to address employee misconduct and performance concerns. You may want to include a brief explanation of each, so that employees know what to expect if they fail to meet expectations. Exceptions that may result in immediate termination Some violations of policy are so serious that they qualify for immediate termination of employment. You should cite specific examples of these actions. For example, criminal activities, physical abuse of co-workers, theft, and similar actions may fall outside of the normal progressive discipline scheme. Any necessary disclaimers Each policy should also include disclaimers that preserve the employer's right to enforce the policy, disregard certain elements when necessary, or make needed changes. Legal issues like at-will employment should also be addressed in this section. Adhering to your company's progressive discipline policy Once you have a policy in place, it's important to make sure that it's followed as rigorously as possible. Employees tend to adapt to the prevailing company culture, and any failure of consistency or fair application of policy will impact their adherence to company rules, productivity goals, and other performance and behavioral metrics. Progressive discipline: a powerful tool to impact employee behavior Without clear disciplinary policies in place, any company will struggle to achieve a fair and balanced application of rules and expectations. Fortunately, the progressive discipline approach offers a clear and understandable approach to managing and correcting negative behaviors and performance issues. By creating and implementing your own progressive disciplinary processes, you can develop a powerful workplace culture that helps employees to overcome their shortcomings and meet your expectations. Source: https://www.topresume.com/career-advice/progressive-discipline-steps-for-creating-discipline-in-the-workplace
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